Friday, September 11, 2009

Motivation: What works and what doesn't

I was having an interesting discussion the other day with a friend (over beers of course) about why we're in science.

GrAdvisor is fond of saying, "Nobody gets into this field for the money."

He's right, but he's also in a position where it's pretty easy to say that money doesn't matter. He's a well-established tenured PI who owns a very nice house and a very nice car and makes enough to continue living this rather comfortable lifestyle. Not to mention that his salary is secure.

It's a different view from where my friend and I are at. We both really love doing science (or we wouldn't be here), but it's not so easy to be flippant about the pay. I'm starting to get kind of anxious about the next few years as a post-doc. It will certainly be a pay raise from my student stipend, but most or all of that increase will go towards paying off my (rather sizable) student loans. Our stipends here are under the estimated cost of living and I have no savings as a result. This doesn't keep me from wanting to continue in science, it just makes it pragmatically more difficult. I worry about how this is going to impact my future career (will I be able to afford to move to a new position? will I have the financial freedom to take a job that I like better over one that offers a higher salary?), and my life (like will I by able to buy a house before I'm 50? will I be able to save for retirement or will I have to work til I'm dead?), and just general stability (pre-tenure there's really not much in the way of job security - without any savings I can't afford a gap in employment).

My friend just started a new post-doc. She's loving it. Her new PI is the polar opposite of the former one, and the difference in management styles and people skills has had a marked impact on her happiness in the lab and most importantly her motivation. We were talking about how some PIs subscribe to the idea of competitive motivation - let people compete within the lab and you will encourage better faster work by offering authorship to the one who gets the results first. I've seen this backfire. Sometimes it results in fraud. Sure, falsifying data is a decision that the individual makes and that individual should be held accountable, but it just doesn't make any sense to me to foster an environment where falsification might appear to be a valid option. PIs who employ this "competition" management technique seem to believe that they are incentivizing hard work. That might work for some people (probably those that "win" the race), but what about those who lose? Seems to me that if you pit three post-docs against one another in a race for data, you're establishing a gamesmanship dynamic. Personally, I'm not interested in playing under those conditions and I suspect I'm not alone.

Other incentivizing techniques I've seen are less carrot and more stick. "If you don't get this paper/fellowship application/data set submitted by [arbitrary deadline] I won't let you attend conference/keep your job." Now, sometimes those are just the real life constraints and when that's the case them's the breaks, but I've also seen examples of people employing these kinds of threats just because they think it will make their trainees work harder.

It's these sorts that make me want to beat them over their heads with a clue-by-four. Most of us are not here because we're offered awesome material rewards - if that's what we wanted we wouldn't be doing trained monkey tasks for peanuts. We're here in the lab because we're curious. We want to figure things out. We want to make a career of figuring things out, so we're willing to make material sacrifices now to give ourselves the best possible chance of letting that happen in the future. In short, we're intrinsically motivated. Which is why sticks don't work any better than a competition for carrots. Personally, I find it rather insulting if someone implies that I'm not working hard enough, and even more insulting if they believe that chasing me around will make me want to work harder. I'm not a donkey. I'm too smart to be happy being a pack animal. I like to work for and with people who get this and who appreciate that this is why I'm here. If those people want to throw me a carrot from time to time I certainly won't complain. But I'm doing this job for myself, my future, and my own curiosity, not for the peanuts, the cookies or the carrots, or to escape punishiment.

I think that this video sums it all up rather nicely. Have a look - you won't be sorry.

Dan Pink makes the point that the best way to motivate people who perform creative problem-solving tasks under poorly defined or unknown rules towards a non-specified outcome (gee, sound like experimentation at all?) is to foster autonomy, mastery of skills, and a sense of purpose. This is in stark contrast to what motivates people to perform well on mechanical (non-thinking) tasks with narrowly defined rules towards a "right answer" type of outcome. Carrots and sticks work rather well in those cases, but very little of what we do actually centers on these kinds of tasks. This is all backed up by robust empirical data. (Squeee! Data!) I think it's something that most of us "know" intrinsically, but when so much of our managerial experience (from either the manager's or the managee's position) relies on the carrot-and-stick model it's hard for people to break out of the pattern.

It's also worth noting that relying on intrinsic motivators to inspire good work requires that the conventional extrinsic motivators (like pay) be "taken off the table". This does not mean that we shouldn't worry about paying people. It means that the people we're paying should adequately and fairly compensated for their work. If you are paid fairly and adequately then you're not spending your time worrying about making the rent or competing for the next big bonus, and you can focus that time and energy on (wait for it...) YOUR SCIENCE. Not only that, but once you're relieved of those pesky distractions like crap/unequal/unfair pay and inane competitions for worthless payoffs and pacifying the makers of obtuse demands or else!...you're more likely produce some really pretty good and innovative science.

Revolutionary!

8 comments:

PhysioProf said...

We were talking about how some PIs subscribe to the idea of competitive motivation - let people compete within the lab and you will encourage better faster work by offering authorship to the one who gets the results first.

(1) This is despicable behavior.

(2) The prevalence of this behavior is way over-rated.

Ambivalent Academic said...

(1) This is despicable behavior.

Agreed.

(2) The prevalence of this behavior is way over-rated.

The over-ratedness of this behavior is only relevant if *you* are not subject to it.

Arlenna said...

Unfortunately sometimes you have to use the stick for accountability. Many people will never need this, and the job of the manager is to know who does and who doesn't. You'd hope that people at a postdoctoral level would never need this degree of consequence-based motivation, but sometimes they do--mainly because seriously, if they don't do the work to a level required, you can't afford to keep wasting money on them. There's a clear line between psychological slumps that just need a boost and people who just can't get it together and are draining the whole group's resources.

Professor in Training said...

Turning labmates into competitors is totally fucking ridiculous. Succeeding in academia is predominantly about intrinsic motivation and having a passion for discovery.

And until you get to the faculty level, you won't make a decent wage and even then it sucks if you compare years of schooling etc with other careers. I'm 38yo, have a PhD and a shit-ton of other letters after my name and this is the first time in my life I've earned more than $40K per year. But the upside of all of that is that I feel challenged each and every day, get to do the kind of work I love and can work almost anywhere in the world. Can't ask for much more than that.

Ambivalent Academic said...

sometimes you have to use the stick for accountability.

Oh definitely. There are situations that require a "look, you're not meeting expectations here and that needs to start happening or this isn't going to work" sorts of conversations. I'm not advocating for PIs eschewing appropriate application of the stick. However, I have seen some examples that are really inappropriate (and perhaps much worse) *ineffective* applications of the stick - "Don't ever tell them they're doing something well. You should lose your temper from time to time. You want to keep them guessing and anticipating. It keeps them sharp - you don't want them to get lazy on praise." Yep, I know a dude who believes this shit (or at least he says he does). Gross. That's a stupid and counterproductive example of stick application as opposed to the one you mention.

PiT -Same dude thinks that pitting post-docs against one another is "good training" for being a PI who is needs to beat his competitors to press. I think that this is absurd.

I get really tired of this whole "dog eat dog" thing. Yeah, it's tough. You have to work hard and sometimes that won't even mean that you win. But raising up scientists on the idea that they can only succeed by cannibalism or sabotage is dangerous and irresponsible. It may not be a prevalent attitude, but like I said before, if you're the one on the receiving end of that attitude, it doesn't have to happen to everyone else to undermine *your* potential for success. It doesn't take a lot of arsenic to poison a well (or something like that).

I am just so glad that I don't have to work directly with people like this. I think that there's sometimes a spillover - relatively good managers (who could still do a better job of managing effectively) can point to the assholes and say, "well, I'm not as bad as him!" Or sometimes they see some short-term success out of the icky stick-swingers' labs and decide (consciously or no) to try a milder version of the same. Still ineffective.

Hermitage said...

My no.1 criteria was making sure to never, ever, EVER consider a 'dog-eat-dog' lab. Probably because for me it would turn into 'dog eats own paw' because of the severe anxiety it would induce. This is science, not IB, honestly.

microbiologist xx said...

I couldn't have said it better myself. Nice post AA.

I would NEVER work in a lab where I was pitted against another post-doc. I've only encountered one lab where this was an issue and I have never seen such miserable people anywhere else.

The bean-mom said...

I've heard of these pitting-labmates-against-each-other-Survivor-type labs but have never actually seen one in action for myself. I and everyone I know would run like hell from any such lab.

Very nice post about intrinsic motivation, AA. Couldn't agree more.